KB10759 - I am unable to install the TatukGIS Viewer on my computer which is running Windows 2000. I receive the message: “ttkVWR.exe has generated errors and will be closed by windows. You will need to restart the program. An Error Log is being created.”

We test TatukGIS products older Windows operations systems (including Windows 2000), but only with all service packs (updates) issued by Microsoft applied. So first and foremost, verify that all Microsoft service packs for your version of the Windows operating system have been applied on your computer.

If applying the latest Microsoft service packs does not solve the problem, send TatukGIS the error log that you report was generated by Windows. The Windows error log would be stored at: C:\Documents and Settings\All Users\Documents\DrWatson

If an error message is generated by the TatukGIS software itself during the installation process, the log would be stored in the same directory as the TatukGIS application exe file.

If an error happens during the use of the working TatukGIS application, i.e., after a successful installation, the Eureka Log bug reporting tool will attempt to send an e-mail via to TatukGIS with details to document the nature of the error. Any such EurekaLog error report would be sent via the default e-mail client software on your computer. Please allow any such error reporting e-mail to be sent to TatukGIS.