Purchasing/Payment/Invoice Issues
	FAQ Feed

Q10790 -  What is the procedure to purchase a TatukGIS product? TatukGIS products can be purchased directly from TatukGIS, on-line via the TatukGIS web site. Upon receipt of the purchase payment, the TatukGIS system will send a confirmation e-mail with instructions how to obtain the ... (Modified: 2008-02-23)

Q10612 -  What are the payment options when purchasing a TatukGIS product? When performing the on-line purchase procedure via the Shop page on the TatukGIS web site, the purchaser is presented with a choice of three payment options: 1. Credit card on-line method. After submitting the ... (Modified: 2008-02-01)

Q10613 - What is the risk when using the on-line credit card method to pay TatukGIS? The on-line credit card payment procedure is very safe – much safer than, for example, using a credit card at a local restaurant. First of all, the identity of the www.tatukgis.com web site is ensured by an SSL Web Server ... (Modified: 2006-07-19)

Q10616 - I am not sure if my purchase attempt, using the on-line credit card payment method, was successful (or I got a message indicating that the credit card purchase attempt failed) If the purchase was successful, the final step will be a confirmation message and the receipt of a confirmation e-mail with ... (Modified: 2008-02-21)

Q10614 - How is the purchased TatukGIS product delivered? How quickly will I receive the product following my purchase? The purchased product, future product updates, etc. are provided by internet download from the TatukGIS web site. Very soon after the receipt of payment, TatukGIS will activate the customer ... (Modified: 2008-02-22)

Q10615 - How do I get an invoice from TatukGIS to document my purchase transaction? Regardless of the payment method selected, the buyer can print out a Pro Forma Invoice to document the purchase order immediately after placing the order. This Pro Forma Invoice (when generated using the bank wire transfer ... (Modified: 2006-07-19)

Q10586 - I work for a governmental institution which makes it difficult to pay in advance. How can I optain an offer or pro forma invoice to use to obtain the required purchase approval? You can do this using our standard procedures. Simply place the order on-line (via the Shop page on the TatukGIS web site) ... (Modified: 2006-07-19)

Q10197 -  Do you recommend purchasing the DK version that is available now, or waiting for the next release? Because TatukGIS supports each licensed DK user with access to all product upgrades during the first year after the license purchase at no additional charge, there is often little difference between ... (Modified: 2004-12-13)

Q10758 -  Does the purchase price include support and upgrades maintenance? For how long? What is the cost for this layer? Yes. The initial license purchase includes 12-months of access to product updates/upgrades, e-mail technical support, and licensed user forum. The typical TatukGI ... (Modified: 2008-02-05)